Emergency Health Centre services from 1 April 2010
Emergency Health Centre services available across municipal borders in the Helsinki metropolitan area from 1 April 2010
Starting from 1 April 2010, residents in the Helsinki metropolitan area requiring urgent medical examination or treatment outside office hours may also seek medical services at the Emergency Health Centres in the neighbouring cities.
The agreement made between Helsinki, Espoo, Kauniainen, Vantaa and the Hospital District of Helsinki and Uusimaa covers Emergency Health Centre services outside regular office hours, or during weekdays between 4 pm and 8 am and 24 hours/day during weekends and public holidays. The shared emergency care locations are the Haartman, Jorvi, Malmi and Peijas Emergency Health Centres and emergency services at the Jorvi Hospital and the Children’s Hospital for children under the age of 16.
The shared emergency services are intended for patients that independently seek emergency medical care. Patients requiring hospital treatment are directed to the services in their own city. The emergency care fee is the same in all units.
Using emergency health care services
During weekdays between 8 am and 4 pm patients with sudden illnesses or accidents should primarily contact their local Health Centre. During other times, urgent medical care is provided by any of the Emergency Health Centres listed above. Patients may come directly to the Emergency Health Centre or contact the Health Centre by telephone and ask for instrcutions.
The emergency care assesses the urgency of the patient’s condition and patients are treated in order of urgency – not in order of check-in. Seriously ill patients are treated immediately. Obtaining sick leave certificates and seeking help for the common cold, back pains or other non-urgent medical conditions should be conducted at local Health Centres during daytime hours.
Treatment instructions are available 24 hours/day at the Health Information Services at (09) 10023 or at www.terveyskirjasto.fi.
